Fibergate Philosophy
Fibergate Philosophy
Framework
Corporate Philosophy
“Thank you” —from our customers, to us
We never forget to be grateful.
We abide by common sense.
We give back to society.
We pursue profit fairly.
We achieve happiness.
Purpose
We contribute to the development of a prosperous society by establishing our business model as an on-premise infrastructure integrator and creating new economic value guided by the spirit of a triple win—benefiting sellers (ourselves), buyers (our customers), and society at large.
Vision
As an infrastructure venture, we aim to become an Only One that can receive thanks from a wide variety of customers.
Guiding Principles
(1) Make the other party the focus
(2) Get to the essence
(3) Own the responsibility
(4) Relentlessly pursue speed
Ethical Principles
Ethical Principles
Set aside selfish interests
Understand the deeper intentions
Profits come from fundamentals
Corporate Philosophy
A business style focused solely on the pursuit of profit has inherent limits.
A business model that focuses solely on pursuing profit will inevitably face limitations.
What matters more in a company’s growth is a “principles before profit” ethos that prioritizes trust and good faith.
With the goal of receiving our customers’ thanks as our starting point, we aim to grow into a company that can contribute not only to its own development, but to the development of society at large.
To expand our business and pursue profits fairly, it is vital that we create our own niche market and achieve No. 1 market share to be able to exert influence.
To expand our business and pursue profits fairly, it is essential that we create our own niche market and secure the No.1 market share where we can exert real influence.
We must have foresight, formulate strategies, set clear goals, and approach business with the aim of providing a competitive platform.
We must pioneer new services, popularize them, and thereby receive our customers’ “thank you.”
We will continue striving to make our ideals a reality.
Purpose
Group Purpose
We will maximize the efficiency of communications and energy to establish our business model as an on-premise infrastructure integrator.
By providing our customers with happiness in the form of convenience and comfort and stimulating economic activity together with our business partners, our group aims to build a triple-win structure and contribute to the development of a prosperous society.
Fibergate’s Purpose
By building optimal communication environments, we help improve customer convenience and promote economic activity.
We aim to deepen connections between people through telecommunication services, bridge the digital divide, and create a society where everyone has comfortable access to information.
*About Purpose:
A purpose expresses the reason for a company’s existence in society—its social significance—as well as its strong commitment to contributing to society. It clearly communicates to society and customers how the company helps solve social issues and contributes to building a sustainable society.
Vision and Ethical Principles
Vision
There are two major approaches to business.
One is to compete on price and convenience, and the other is to become a truly unique presence. Many companies strike a balance between the two, but as an infrastructure venture, we are committed to the latter—becoming irreplaceable.
This is not simply about uniqueness. We must be recognized by as many customers as possible as an Only One. Self-satisfaction does not earn thanks. It is essential that we continue to confidently provide services that are supported by our customers and clearly distinguish us from competitors.
Our determination to focus solely on what Fibergate alone can deliver—and not what others can easily replicate—is rooted in the conviction that being irreplaceable itself generates added value and forms the true source of competitiveness.
As an infrastructure venture, we will differentiate ourselves by providing what other infrastructure-related companies do not and become an Only One that can receive thanks from a wide variety of customers.
To achieve this vision, it is vital not only to leverage individual strengths, but for each and every employee to become an irreplaceable resource and work together as a unified team. Our Guiding Principles provide the foundation to make this possible.
Four Guiding Principles That Support Fibergate as an Only One
- (1) Make the other party the focus
- Always take the perspective of the other party and create value that truly meets their needs.
- (2) Get to the essence
- Look beyond surface-level issues, identify the root cause, and develop unique solutions.
- (3) Own the responsibility
- When issues arise, question what can be done to address them, driving growth for both the individual and the organization.
- (4) Relentlessly pursue speed
- Deliver new value in the rapidly changing infrastructure industry through fast decision-making and execution.
By sharing these guiding principles and putting them into practice every day, we will realize our goal of becoming an Only One that can receive thanks from a wide variety of customers and achieve sustainable growth as an infrastructure venture.
Ethical Principles
- Act with pure motives
- This principle calls on us to examine the mindset and purpose behind our actions. It is not enough to simply focus on whether the outcome was positive; we must also reflect on the process that led to the action, especially the underlying motive. We must ask ourselves whether there was any selfish intent or ill will involved.
Is this for our own satisfaction? Are we seeking something in return? In this way, we must continuously question ourselves to ensure that our actions are based purely on the desire to benefit others and contribute to society.
- Set aside selfish interests
- This principle refers to personal emotions, self-interest, ego, or desire. It calls on us to reflect on whether our actions have been influenced by personal feelings or selfish motives.
For example, in situations like performance evaluations or project decisions, we must ask ourselves if we have prioritized personal preferences or the convenience of our own department.
- Understand the deeper intentions
- This principle asks us to consider where a person’s true feelings lie, or what is their nature. It encourages an attitude of trying to discern the true intentions, feelings, and values behind the words and actions of others, rather than being swayed by words or surface-level behavior alone.
For example, when a customer voices dissatisfaction, we must look beyond their words to grasp their true needs and feelings. Likewise, within our teams, we must strive to understand what drives our colleagues and what gives them motivation.
- Profits come from fundamentals
- This means that profit and success are generated by staying true to the core purpose and essence of a business or action. Put simply, profit is found where we make our stand.
Rather than chasing short-term gains, we must cherish our original purpose, the value we provide, our contributions to customers, and other essential elements. This leads to sustainable profit over the long term.