Business Model
The Group consists of eight companies, namely the Company (Fibergate Inc.) and seven consolidated subsidiaries (NOIS Inc., Fibergate Taiwan Inc., FG-Lab Inc., FG Smart Asset Inc., OffGrid-Lab Inc., Power Denki Innovation Inc.), and its main business is the provision of telecommunications services as a On-Premises infrastructure Integrator. The Group is engaged in telecommunications service-related businesses and real estate businesses. The business segments of the telecommunications service-related businesses are divided into; (1) home use business and (2) business use business.
the telecommunications service-related business
In the telecommunications service-related business, the Group provides services to provide a communication environment to residents by laying fiber-optic lines and installing Wi-Fi devices in apartment complexes, and we also provide free Wi-Fi services for visitors by installing fiber-optic lines or LTE-based Wi-Fi devices for nursing homes, commercial facilities and events. In addition, we have focused on the development of our own Wi-Fi devices and the construction of corporate networks such as VPNs (see Note). As a result, a major feature of the Group is that it has been able to build a vertically integrated business model with the know-how to provide services from communication equipment development to Wi-Fi environment construction, operation, customer support. The advantages of the vertically integrated business model include a sense of security that one-stop services can be outsourced and a shortening of the schedule from contract to service introduction, from a customer’s perspective. For the Group, we can accumulate know-how for each process within the Group without being dispersed as well as reduce costs by optimizing the entire service, such as reducing procurement costs for each process. The Group also strives to reflect the needs identified through the use of equipment through the provision of telecommunications services and the response to direct inquiries to the Group from end users, such as residents and facility visitors, in our business strategies at an early stage. In the telecommunications service-related business, we have a revenue structure that combines both ongoing revenue from longterm contracts and one-time revenue generated when services are introduced according to the contract type.
Home use business (construction, maintenance, operation, support, PB provision of Internet-free condominiums)
In the home use business, we provide an Internet connection service for owners of rental properties such as condominiums and apartments that allows tenants to use the Internet for free at once. By having Internet facilities that tenants can use free of charge, the owners of condominiums and apartments are able to strengthen the functions of rental properties owned, and it is recognized as an effective service for promoting occupancy and preventing eviction, mainly for single-person properties. The demand for student dormitories is also increasing due to the acquisition of international students who want to use the Internet service free of charge. In the home use business, NOIS Inc. in our Group acts as an intermediary for communication lines, and Fibergate Taiwan Inc. develops products and equipment and operates call centers.
Business use business (construction, maintenance, Construction of business networks, operation, support, PB provision of free Wi-Fi facilities)
In the business use business, we provide “Wi-Fi Nex®”, a free Wi-Fi service provided by the Group, mainly to facility operators of tourist facilities, various stores, shopping streets, and commercial facilities. Users who visit facilities where our services have been introduced can freely connect to the Internet free of charge by performing the prescribed authentication such as registration procedures, regardless of the communication terminal used or the telecommunications carrier currently contracted. In addition, we develop a free Wi-Fi service for various spaces; for tourist destinations, there are various services such as the “SHINOBI Wi-Fi®” service with multilingual connection support and tourist guide functions for foreign visitors to Japan; and for passenger transportation industry, we provide the “Wi-Fi BUS®” service for mobile communications that provides free Wi-Fi services to passengers by installing mobile communication devices on sightseeing buses and sightseeing boats. We develop highly convenient products such as providing “one-touch Wi-Fi” services that enable Wi-Fi construction with easy operation. And for corporations with multiple locations, we provide secure, meaning safety is guaranteed and no danger to harm, and low-cost network solution such as Internet connection services, provider services, Internet VPN services, etc. Wi-Fi is indispensable for linking with ICT devices, and the service is expected to improve operational efficiency through the bed sensor, the headset and the introduction of monitoring devices, as well as improve facility user’s satisfaction, such as online visits with family members and free Wi-Fi for hospital rooms. In addition, we develop Wi-Fi services using satellite communication to comply with BCP. We also sell communication equipment developed in-house.
Vertically integrated business model
①Home use business, ②Business use business
- RouterCommunication equipment that relays data between two or more different networks in a computer network.
- Access point (AP)Communication equipment to be connected to when connecting to a network using wireless LAN.
- FirmwareBuilt into computers and electronic devices to control their hardware.
Since it is built into ROM (read only memory) of the hardware, it cannot be easily updated like other software.
It is said to be an intermediate entity between hardware and software and is called farm (fixed) ware. - ISPInternet connection provider. Its main business is to connect the computers of customers, companies, and homes to the Internet through optical fiber lines, data communication lines, etc. Users will be able to use Internet services by contracting with an ISP.
- UI/UXUI (short for User Interface):
A general term for a computer system or a mechanism for exchanging information between a computer program and a human(user) such as a method, operation, or display.
UX (short for User Experience):
A general term for the experience obtained through the use of a product or service.
Real Estate Business(Real Estate Sales and Leasing)
In the Real Estate Business, Group company FG Smart Asset Inc. engages in the purchase, sale, and leasing of real estate.
Additionally, OffGrid-Lab Inc. is undertaking installation of solar panels, storage batteries, and other equipment in properties such as apartment complexes. In August 2025, OffGrid-Lab Inc. acquired all shares of Power Denki Innovation Inc., making it a consolidated subsidiary. OffGrid-Lab Inc. operates in the renewable energy (electricity) sector. The aim of welcoming Power Denki Innovation Inc., which boasts superior expertise in EPC projects (Note 2) for solar power generation, into the Group is to build a more efficient, competitive business structure.